Question 1

Is my gold real?

Accepted Answer

Yes. Every token — XAUT or PAXG — is backed 1:1 by allocated 999.9 fine gold in audited vaults, and recorded on-chain at a blockchain address linked to you. You own the metal itself — not an IOU or a fund unit.

Question 2

Where is my gold stored?

Accepted Answer

In professional-grade vaults in Singapore — fully segregated and insured — while the matching XAUT/PAXG tokens are held on-chain at a blockchain address linked to you. You can request physical delivery of your bars at any time.

Question 3

Can I sell or cash out whenever I want?

Accepted Answer

Anytime. Redeem to cash at the live gold price in seconds, or take physical delivery. There are no lock-ups.

Question 4

How much do I need to start?

Accepted Answer

Just $5. Buy gold as a pooled balance you top up over time, or as individual certificates you can send and redeem as whole pieces.

Question 5

What makes gifting different?

Accepted Answer

You send any amount as a personalised certificate. Your recipient claims it into their own vault — and your gold stays frozen and fully revocable until they do.